Knives Gallery Online Shop
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Shipping | International |
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We accept online credit card or wire transfer payments. Credit cards currently accepted include
Visa and MasterCard, when the
payment amount is above 2,500.00 Euro we only accept wire
transfer payment. When paying online with credit card the money
amount approved will not be actually debited to your credit card
until we are sure that your purchase order can be shipped. When
paying with wire transfer we will send to you our bank account
details via email after you have confirmed the order.
Shopping at Knives Gallery
is absolutely safe, we use a successful and leading real-time secure credit card processing
system, this is provided by Banca Sella, the Italian Bank pioneer
in payment gateways and online credit card processing, your credit
card information is processed by the Bank servers and do not
transit or reside in our servers or shopping cart server. Banca
Sella provides secure sockets layer (SSL) technology server encrypted
connection for all
forms of transaction. This technology works best when the Clients
use Microsoft's Internet Explorer or Netscape Navigator. You'll
know that you're in Banca Sella encrypted area when you see a solid key
when using Netscape Navigator or a closed lock when using Internet
Explorer. Furthermore, your purchase information is protected by
We guarantee that your
personal information will be kept private and secure. We will use
your personal information only for the purpose of
processing your orders and shipments or other requests from you. We
may send to your address or email address the Knives Gallery own newsletters or
promotional mailing, on your simple request we will immediately
remove your information from our database. Conditions for you to
use this site is that by using this site you approve and agree that we keep and treat your personal
information, for the purpose and within the limits here above stated, in
accordance to the Italian privacy protection Law No 675/96.
All orders are shipped
with UPS for fast and safe delivery.
Orders within the European Union are shipped with UPS
"Standard" and orders outside the European Union are
shipped with UPS "Express". Shipping time usually ranges
between 1 and 3 days depending on the destination but we do not
guarantee this can happen in all cases.
The shipping charges for your destination can be
viewed directly from the shopping cart before you commit to your
order, charges depend on destination and weight shipped. As a rule orders are shipped within
the second working day from order for items "available"
or within the time agreed with us for items "currently not available".
Your order will be shipped only after your credit card payment is
approved or for wire transfer payment after money are actually
available at our account. All credit card purchases will be
shipped to the credit card billing address only.
We ship from the
European Union, Italy, for international shipping outside the
European Union it is very important that you understand and accept that
there may be tariffs, customs, duties, import fees and taxes that may
apply and that you will
be entirely responsible for these. We
have no control over these charges and cannot predict what they
may be. Customs policies vary widely from country to country; you
should contact your local customs office for further information.
Additionally, when ordering from Knives Gallery, you are
considered the importer of record and must comply with all laws
and regulations of the country in which you are receiving the
goods. We will ship the packages together with the usual packing
lists and proforma invoice for customs clearance where we list the
goods by product type and value.
Our Clients, as soon the
order is shipped, will be notified via email with the tracking No
and URL to be
used to track online the shipping status.
We give you our guarantee that we will refund items that you
return to us subject to the following conditions: Returns must be
shipped back within 10 days of the receipt date; Returns must
include all of the original packaging materials and documentation;
The intention of returning an item must be notified by email in
advance of return; All items must be in new and unworn condition
(no sign of any usage even if minor or difficult to perceive) and without
having been altered in any way by you; Returns must be shipped by
you pre-paid and insured for the
full value by a trackable carrier and tracking details notified to
us by email. We
will refund the purchase price of the items returned within the
time-frame and manner specified above, the refund shall be made
via wire transfer.
will be processed within 10 business days of the items receipt by
us. All notifications to and from us concerning returns will be by email.
We carefully check all items before selling and shipping them and
ship them fully insured, when you receive the packs you need to
check them with carrier before you sign for receipt and make any
relevant observation for shipping damages at that stage. Items
damaged during transport and accepted so by the carrier will be
substituted upon return of damaged items, in this case the return
shipping costs will not be born by you. Certain restrictions may
apply to returns of particular items and in such a case this will
be identified in the item description.
We have a single contact
email address for our clients email@example.com,
all messages will be reviewed as soon as received and re-directed
internally according to the subject treated. Please use this address for
all your requests, comments and communications with us. This is
right address for any notification regarding the return of items
in accordance to our returns policy. Please note that we will receive
and review your messages during normal working week days, we
follow Italy's bank holidays calendar.
Knives Gallery Online Shop is owned and operated by SIFOR SRL Unipersonale. We are registered in Capoterra (CA) Italy, Cagliari Chamber of Commerce,
VAT No IT 02546350923.
Please in addition to the Terms and Conditions and other polices
and rules posted on this site take note of the following notes and
disclaimers when purchasing knives:
Knives are offered for sale at Knives Gallery Online Shop to an international
audience, we can not and do not grant that the knives for sale
here can be legally purchased, imported, used or possessed in your
jurisdiction, you are the sole responsible person to make sure
that in your jurisdiction you can lawfully buy, import, use or
possess the knives you whish to buy.
The knives offered for sale are perfectly functional and are
intended for use in outdoor and house activities, hunting, fishing,
gardening, cooking, sailing and similar activities and for
collection, as best suited for each type of knife offered, we
strongly discourage the use of our knives for personal defense or
armed forces uses or similar uses, if you are looking for a knife for
personal defense or armed forces uses or similar uses you should direct your search
All knives are shipped insured,
the cost of such insurance is 3% of the value
of the goods and is already included in the knife price shown,
this cost will be deducted from the refund in case you return the
knife to us under the return instructions posted above.
also Knives Gallery Online Shop Terms and Conditions